Conversations

Sync Facebook Messenger, Google My Business Chat, SMS, Email, Calls and Webchat. Engage your customers on the go with our mobile app. 

All Messages Lead To One Inbox

Never miss a enquiry again by managing all your messages in one place.

Increase Engagement With Your Customers

Proactive service, personalized interactions, and connected experiences across digital channels are the new normal.

Automate or send an email or a text from a single inbox to meet your customers' expectations and never miss another opportunity to connect with your customers.

Book A Call

Texting For Your Website

Customize Webchat to your brand colors and add some tone to your greeting message.

Create automations for when you're away or instantly respond and convert visitors into customers.

Book A Call

Common Questions About Conversations

What number will the texts come from?

You pick the number. After inputting the desired area code, you will be given a selection of various numbers from the assigned area code and you choose!

How does the payment for texts and emails work?

SmartLeadFlow runs all text messages through our integration with Twillio. You will need to create an account with Twillio directly, which can then be directly integrated with your SmartLead Flow account. All billing for text messaging is done through your Twillio account at their current pricing (Click HERE for their current rates).

By default, the system is set to use Mailgun as its email service provider and will need configuring. SmartLeadFlow allows you to connect the smtp service of your choice in order to send emails using a custom domains.

Where can I view customer responses to emails and texts?

You can view all customer responses in the conversations dashboard. Here you will be able to respond to customers as well.

How can I send emails and texts to customers?

You have access to commonly used email and text campaigns for your industry or you can create your own unique campaigns from scratch in minutes. With the ability to automate these campaigns you will save your business time and money, while ensuring no customers are left unnoticed.

SmartLeadFlow integrates with industry-leading business applications